Cantaloupe has launched its new Smart Store Series, including the Cantaloupe Smart Store 600 and 700 models. These advanced self-service retail solutions are designed to revolutionise the way food and beverage vendors, as well as broader retailers, address key challenges including labour shortages, theft and shrinkage, while maintaining a seamless and inclusive consumer experience.
“We’ve heard from retailers about core customer and operational challenges, which encompass product accessibility, store locations, theft prevention and inventory management,” said Jeff Dumbrell, Chief Revenue Officer at Cantaloupe, Inc. “Our Smart Stores can solve all these issues in traditional retail environments (think of locked up razors and high-end beauty products), while extending retail brands into new footprints like airports and college campuses. Additionally, Smart Stores provide a more modern and secure alternative to traditional food and beverage vending machines.”
Retailers and vending operators who have already installed a Cantaloupe Smart Store emphasise the immediate benefits of the solution. “We at GALLS (parent company of U.S. Patriot) have been searching for a solution to offer our retail products more conveniently across military bases,” said Josh Sandhaus, vice president of Military Operations at GALLS. “The Smart Store 700 Duo has been a game changer for us, exceeding all expectations. We can stock a diverse range of retail products and reduce our labour costs while maintaining a high standard of security. We also create additional brand awareness with customised marketing wraps on each Smart Store. We’ve seen an incredibly positive response from our customers, who appreciate the on-demand access to products like caps, tape, headlamps, batteries, flashlights, notepads, socks and more. Because of its success, we plan to expand Smart Stores across all our U.S. Patriot locations.”
Ron Barrett, CEO of Barrett Vending located in Houston, Texas, was equally upbeat: “The Smart Store is the next great technology for vending. It has opened up entirely new sales opportunities for our business. We went from seeing 12% in theft at a micro market placed in a car dealership to 0% with the Smart Store 600 Quad. And the best part is the client loves it; from the way it works, to the modern look it provides their dealership.”
Cantaloupe’s Smart Stores offer a 24/7 self-service solution with advanced technology and security, designed for retailers, residential buildings, fitness centers, hotel pantries and more. The customer presents payment at the point-of-sale (POS) to unlock the unit, grab the item(s), which are added to their cart, then completes the purchase by pressing Pay and walking away. Coming soon to the UK , the Cantaloupe Smart Store Series includes key features designed to enhance the consumer experience such as:
- State-of-the-Art Secure & Reliable Technology: The Smart Store uses weighted-shelves and cameras to monitor inventory and minimize shrinkage.
- Enhanced Customer Experience with Audio Assistance & Accessibility: The Smart Store offers touchscreens, audio help, and visual cues to ensure an accessible and seamless shopping experience.
- Turnkey Setup & Installation: Planograms and product restocking are easily updated through the POS or back-end portal with minimal effort.
- Flexibility to Scale Store Size & Product Mix: Operators can scale from one to four units and stock a variety of products, from clothing to sporting goods.
- Cantaloupe Platform Integrations: Smart Stores integrate with Cantaloupe’s platform for streamlined inventory management and reporting.
“By addressing core challenges such as theft and labor shortages, our new solutions not only protect our customers’ investments, but also open new revenue streams,” Jeff Dumbrell said. “We’re excited to bring this reliable, inclusive technology to market and expand into adjacent verticals with a product that truly meets the needs of our customers.”
Check out a video on the Smart Store HERE
More from Cantaloupe on Planet Vending, HERE
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