Vendon has introduced a new wallet top-up feature on their QuickPik app that simplifies cashless payments for users – and increases engagement opportunities for vending and coffee operators.
The new feature allows users a seamless experience. They can now add funds to their account using payment cards, which in turn gives operators greater scope to communicate with them. This new feature reinforces the company’s commitment to delivering innovative, user-friendly cashless payment solutions for vending and OCS operators.
The QuickPik app connects conveniently to Vendon Cloud, which offers a comprehensive, all-in-one platform for managing loyalty programmes and controlling wallet top-ups and transactions. This makes it much easier for operators to enhance the customer experience seamlessly – and all within the app.
QuickPik: Responding to Customer Needs
Though mobile payments have been available for years, their adoption among vending operators and users has been slower than expected…
On the other hand, the QuickPik platform has seen significant growth in the past year, with a 59% increase in wallet top-up count and a 72% increase in overall transaction count. This upward trend highlights the growing acceptance of mobile payments among users, hence the new wallet top-up feature, which is designed to specifically to boost engagement by making the overall purchasing process even easier.
Vendon’s wallet top-up feature is designed to drive greater use of cashless payments; encouraging customer loyalty by attracting repeat business.
No additional costs for operators
The new wallet top-up feature is included at no extra charge for all QuickPik users and it’s easy to activate. Operators simply need to sign a payment agreement to go live.
How the wallet top-up feature works
The new feature provides a straightforward process for users to load funds into their QuickPik wallet. Users can add funds to their wallets securely in seconds, with real-time balance updates and 3D Secure (3DS) protection, for extra peace of mind. A digital receipt, with full transaction details, is provided for the user’s records.
The feature allows users to control their spending by pre-loading funds, ensuring faster checkout times at the machines and reducing the likelihood of failed transactions due to card authorization issues.
Competitive Edge for Operators
This new functionality provides several advantages for vending and coffee operators. By encouraging users to load funds into their wallets, operators can reduce per-transaction authorization fees and create a frictionless purchasing experience. Additionally, this feature drives recurring customer engagement: as users who top up their wallets are more likely to return to spend their prepaid balance, boosting loyalty and repeat business.
Moreover, QuickPik’s compatibility with a wide range of vending and coffee machines, combined with lower transaction fees compared to other solutions, makes it an attractive choice for operators aiming to enhance customer satisfaction and efficiency.
Finally, as a PCI DSS Level 1 service provider, Vendon ensures the highest standards of payment security, further reinforcing its appeal to operators.
More on Vendon on Planet Vending HERE
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